Resource Center

NetSuite White Papers

Learn what industry analysts say about NetSuite products by reading one of these white papers.

General Business Management

2012 Proformative Cloud Computing Survey

This survey was designed to quantify the current state of affairs regarding the current and emerging trends in Cloud Computing/SaaS adoption. Learn more about how Cloud Computing and SaaS-based applications continue to transform the way companies consume IT services and business applications. This technology is here and CFOs and IT leaders are being challenged to explain their positions in this arena of technology. The question of "if" companies will enter the Cloud is continuing its evolution into the questions of "how" and "when".

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The TCO of Cloud Computing in the SMB and Mid-Market Enterprises: A total cost of ownership comparison of cloud and on-premise business applications

This independent report from analyst firm, Hurwitz & Associates, analyzes the comparative Total Cost of Ownership (TCO) of deploying cloud computing and on premise business applications. The report provides an overview of SMB requirements and challenges, provides context on how cloud computing is reshaping the economics and TCO of the business applications landscape, and compares the total cost of ownership for planning and design, infrastructure hardware, software and support, application software, deployment and training costs of traditional ERP / CRM on-premise solutions relative to an integrated front and back office SaaS solution.

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Nucleus Research: Independent NetSuite Customer Satisfaction Study

Find out what analyst firm Nucleus Research discovered in study of NetSuite customer satisfaction. Nucleus independently interviewed NetSuite customers from its own database about topics such as levels of satisfaction, tangible and intangible business benefits delivered by NetSuite, and more. (Note: NetSuite did not sponsor or have any input into this study. Nucleus conducted this study entirely as an independent research project.)

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Nucleus Research: NetSuite ROI Evaluation Report

Nucleus Research reports that NetSuite, the leading integrated web-based business software suite, can deliver a positive return on investment in fewer than 9 months, by significantly automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, increasing data visibility, and retiring costly legacy systems. Read more how NetSuite business management software provides a positive return on investment to businesses.

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The Benefits of Running Your Business Software in the Cloud: Strategies for Success

With the growth of cloud computing, businesses must take a strategic long-term view of their application footprint—understand how applications and business processes cross departments and lines of business, and optimize their applications architecture around collaboration and process. This whitepaper will show how businesses can position themselves for efficient and cost-effective growth, and improved competitiveness by combining an integration applications strategy with cloud delivery.

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Saugatuck Technology: Key Business Changes and Applications Strategy Reassessment

IT and business executives cannot afford to ignore their applications strategy; the blueprint for all business management software should not be static. This Strategic Perspective identifies key business changes that organizations encounter, and how executives need to re-assess their business applications strategy(ies) to respond to those changes.

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Software as a Service: Experiences of SMBs

The purpose of this study is to define and describe the benefits of "Software as a Service" (SaaS) as used by the finance function. It is based on interviews of ten senior financial executives from both publicly-held as well as privately-held small and medium-sized companies (SMBs), some of which have global operations. These executives actively use SaaS in their finance functions, and many of them were responsible for their company's implementation of SaaS.

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Green Alternative to Traditional On-Premise ERP and CRM Solutions

In this report, learn how an organization can, to a material degree, reduce its IT and operating costs, improve employee productivity and morale, and make a positive impact on the environment by using SaaS business management software.

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Why Businesses Run Better With NetSuite

In this paper, you'll learn through a series of real life business case studies that demonstrate the value of the SaaS model and the value that NetSuite's cloud business management suite has delivered to businesses of every size You'll read about the hard benefits reaped by businesses, how NetSuite integrates into the enterprise, the benefits of a world class data center as a foundation for SaaS, and how to take the first steps to migrate your business applications to SaaS and the cloud.

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On-Demand ERP in the Enterprise: A practical CIO guide to implementation

This independent research and analysis report, prepared and published by Phil Wainewright, one of the world's foremost authorities on business automation and ZDNet writer on Software as a Service (SaaS), provides a framework for crafting a SaaS strategy and implementing SaaS ERP within enterprises. The paper will examine key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.

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The Acid Test for the On-Demand Data Center A CIO's Evaluation and Selection Guide

This independent research and analysis report, prepared and published by Phil Wainewright, one of the world's foremost authorities on business automation and ZDNet writer on Software as a Service (SaaS), provides a framework for evaluating a Software as a Service (SaaS) data center. SaaS is becoming a mainstream choice, but adopting a SaaS business application means entrusting the operation of core systems to a third party, and therefore the strength and capacity of the SaaS provider's data center infrastructure is a key component of any evaluation. This report maps out the key parameters the IT organization must consider when evaluating the provider's data center capabilities in key areas such as security, uptime and performance.

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The Customizable Cloud

Learn why the ability to easily customize ERP is important, the problems with customizing on-premise legacy ERP applications and how the cloud makes customizing ERP easier, more timely and less costly.

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Are You Paying Too Much for ERP? How Software-as-a-Service Changes the Game

Business executives pour money into IT initiatives, but often don't understand what they are paying for. Only 4% of IT leaders believe their ERP systems create competitive advantage. They are paying an expensive bill for ERP year in and year out. The coming of age of cloud computing has opened an important opportunity for businesses. In this paper you'll learn the drivers for why companies are taking a second look at their investments in legacy ERP, and find out about the fundamentals SaaS and how it changes the game.

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SMB Group: Seeing the Big Picture How Global Midsize Businesses Can Use Cloud ERP to Drive Growth

In an ever-flattening world, growing and midsize businesses have more opportunities to expand globally to accelerate growth and increase profitability. But to take advantage of these opportunities, they must be able to manage and streamline financial operations across countries with different currencies, tax laws, and reporting and oversight requirements. Global medium sized businesses must manage financial consolidations at multiple levels—each subsidiary needs to have local operational control, and the parent company must be able to roll up data into consolidated financial reports.

» Download the white paper



SMB Group: How Inkjet Superstore Uses NetSuite OneWorld to Facilitate Fast, Efficient Expansion Into New Global Markets By implementing NetSuite's OneWorld enterprise resource planning (ERP) system

InkJet Superstore has been able to integrate previously disparate financial accounting solutions into one unified, consolidated system that provides a comprehensive view of its financial and operational metrics across multiple country locations. By automating manual processes with cloud-based NetSuite OneWorld, Inkjet Superstore is avoiding tedious and repetitive data entry and syncing processes, has eliminated the need to add incremental IT resources, and is managing the business more efficiently. These organizational and efficiency improvements provide InkJet with the freedom to focus on adding, marketing and pricing new items, and quickly and easily add subsidiaries in new geographies.

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How Global Midsize Businesses Can Use Cloud ERP

This paper covers the financial and operational challenges that global medium sized businesses face, and examines the value that global, real-time financial consolidation solutions can deliver. It discusses the criteria that they can use to evaluate solutions, and how NetSuite's OneWorld cloud solution can provide them with the global visibility, consolidation and reporting functionality they need to streamline operations and gain a competitive edge. The paper provides experiences of several NetSuite OneWorld customers and provides perspectives on how the right tools can give medium sized businesses the agility and visibility they need to achieve their global business objectives.

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Back Office (Accounting and Operations)

What's Next for ERP?

Download this thought leadership piece from Phil Wainewright, ZDNet blogger and author of the book Frictionless Enterprise, to learn how business trends like mobilization, social and collaboration are making cloud ERP a necessity for growing businesses.

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The Rise of Two-Tier ERP

A new trend is evolving in enterprise resource planning (ERP). It's the concept of two-tier ERP, and it has become a growing area of discussion in corporate finance and information technology (IT) departments. Done well, it promises to finally attain the global visibility, standardization, and efficiency we all imagined large-scale ERP would bring back before those systems proved too complex, costly, and slow to deploy. What is two-tier ERP, and when is it right?

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The 8 Ways Outdated ERP Damages Your Business

In this white paper, The 8 Ways Outdated ERP Damages Your Business, learn how old ERP hold back business and how the cloud can help. Find out why economic, market, and technology changes have made it necessary for modern business systems to adapt more quickly, how outdated systems drain your IT budget, what a modern business must do to ensure their ERP systems keep pace with the demands of a global mobile business, and the four reasons companies are turning to the cloud to keep up with their ever-changing organizations.

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The Benefits of Running Your Business Software in the Cloud: Strategies for Success

With the growth of cloud computing, businesses must take a strategic long-term view of their application footprint—understand how applications and business processes cross departments and lines of business, and optimize their applications architecture around collaboration and process. This whitepaper will show how businesses can position themselves for efficient and cost-effective growth, and improved competitiveness by combining an integration applications strategy with cloud delivery.

» Download the white paper



Why Cloud Computing Matters to Finance

About two-thirds of mid-size businesses are running old versions of their ERP system. But with a rapidly changing regulatory environment, you risk falling behind your competition if you have out-of-date business systems. This complimentary Strategic Finance article by NetSuite CFO, Ron Gill, explains why many companies are upgrading to cloud ERP to keep their finance function up to speed. This article covers the benefits of cloud financials, how Ron Gill's global finance team operates in the cloud, and the seven key questions to ask when evaluating cloud ERP vendors.

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How Global Midsize Businesses Can Use Cloud ERP

This paper covers the financial and operational challenges that global medium sized businesses face, and examines the value that global, real-time financial consolidation solutions can deliver. It discusses the criteria that they can use to evaluate solutions, and how NetSuite's OneWorld cloud solution can provide them with the global visibility, consolidation and reporting functionality they need to streamline operations and gain a competitive edge. The paper provides experiences of several NetSuite OneWorld customers and provides perspectives on how the right tools can give medium sized businesses the agility and visibility they need to achieve their global business objectives.

» Download the white paper



Success Kit: Moving Beyond QuickBooks

Find out the key reasons to move from QuickBooks to NetSuite, and the benefits your business can gain. You'll read case studies from actual NetSuite customers that made the jump from QuickBooks—and the value that NetSuite delivered at their businesses.

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Top Five Signs Your Business Has Reached the Limits of QuickBooks

This white paper identifies the five telltale signs that your business has hit the limits of QuickBooks or perhaps, has already outgrown it, the business process inefficiencies caused by running a fast-growing business on limited bookkeeping software, and the hard benefits that businesses have experienced by making the jump from QuickBooks to a complete web-based business management software suite.

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Success Kit: Achieving Practical Global Business Management and Effective Financial Consolidation

This kit provides you with proven strategies to align your business systems to meet the needs of a growing business. It showcases how real-world customers have used NetSuite OneWorld to streamline their complex business structures and the impact on their financial processes. You'll also get access to an ROI study from independent research firm Nucleus Research that outlines the quantifiable benefits that NetSuite OneWorld can deliver at your global or multi-entity company.

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The Customizable Cloud

Learn why the ability to easily customize ERP is important, the problems with customizing on-premise legacy ERP applications and how the cloud makes customizing ERP easier, more timely and less costly.

» Download the white paper



Cloud Computing and SaaS: What Every Finance Professional Needs to Know

CFOs, Controllers, and Treasurers around the country are watching with great interest as a great business transformation takes place. Learn how Cloud Computing and Software as a Service (SaaS) are reforming the business landscape, and changing the very manner in which many firms do business.

» Download the white paper



SMB Group: Seeing the Big Picture How Global Midsize Businesses Can Use Cloud ERP to Drive Growth

In an ever-flattening world, growing and midsize businesses have more opportunities to expand globally to accelerate growth and increase profitability. But to take advantage of these opportunities, they must be able to manage and streamline financial operations across countries with different currencies, tax laws, and reporting and oversight requirements. Global medium sized businesses must manage financial consolidations at multiple levels—each subsidiary needs to have local operational control, and the parent company must be able to roll up data into consolidated financial reports.

» Download the white paper



SMB Group: How Inkjet Superstore Uses NetSuite OneWorld to Facilitate Fast, Efficient Expansion Into New Global Markets By implementing NetSuite's OneWorld enterprise resource planning (ERP) system

InkJet Superstore has been able to integrate previously disparate financial accounting solutions into one unified, consolidated system that provides a comprehensive view of its financial and operational metrics across multiple country locations. By automating manual processes with cloud-based NetSuite OneWorld, Inkjet Superstore is avoiding tedious and repetitive data entry and syncing processes, has eliminated the need to add incremental IT resources, and is managing the business more efficiently. These organizational and efficiency improvements provide InkJet with the freedom to focus on adding, marketing and pricing new items, and quickly and easily add subsidiaries in new geographies.

» Download the white paper



The Transformational CFO: Integrative SaaS and the Power to Change

The leaders of Finance are more and more becoming leaders of their companies. This report looks at the promise and realities of what is typically called the "strategic transformation" of Finance from back-office tradition to company leadership. It includes the latest research from Saugatuck Technology to identify the gaps between where Finance is today, and where Finance executives say they need to be. And it will look at a key means of bridging those gaps and enabling Finance's transformation to leadership: the utilization of integrated finance and business management applications via software-as-a-service (SaaS).

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Aberdeen Group: Measuring the ROI of ERP in SMB

Enterprise Resource Planning (ERP) is more than a necessary infrastructure that forms the transactional system of record upon which a business is based. ERP is the potential source of cost savings and operational improvements. It is also a serious undertaking. This report serves as a roadmap to Small to Midsize Businesses (SMBs) for realizing the maximum Return on Investment (ROI) from ERP implementations.

» Download the white paper



Are You Paying Too Much for ERP? How Software-as-a-Service Changes the Game

Business executives pour money into IT initiatives, but often don't understand what they are paying for. Only 4% of IT leaders believe their ERP systems create competitive advantage. They are paying an expensive bill for ERP year in and year out. The coming of age of cloud computing has opened an important opportunity for businesses. In this paper you'll learn the drivers for why companies are taking a second look at their investments in legacy ERP, and find out about the fundamentals SaaS and how it changes the game.

» Download the white paper



Getting Your Finance Processes in Shape for EITF 08-01 and EITF 09-03

This financial executive newsletter, written by NetSuite Chief Financial Officer Jim McGeever, provides insights into the new Financial Accounting Standards Board (FASB) revenue recognition rules EITF 08-01 and EITF 09-03. Anyone who sells products or services that are delivered at different times could be affected by these rules. This is the most widespread change to revenue recognition rules in recent years and will affect many companies across a broad range of industries. This newsletter explores the latest FASB rules and identifies some of the key considerations that you should apply to your business.

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Front Office (Marketing, Sales and Service)

Aberdeen Group: Providing a 360 Degree View of the Customer

Companies are seeking to better understand their customers in order to more effectively acquire and retain business. This report provides a road map for improving customer satisfaction and retention without losing sight of customer profitability by integrating multiple sources of data to complete the full 360 degree view of the customer.

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Customer Relationship Management (CRM) Buyers' Guide

The 80/20 rule—that 80% of a business's profits are typically generated from 20% of its customers—is more important than ever. It's critical to know who those 20% are and to maximize the value of those relationships while still driving cost-effective new customer acquisition. When evaluating a CRM solution, a business must ensure they will be able to accelerate new sales, while also optimizing customer satisfaction, gaining a consistent view of the customer across your organization, and improving cross-selling and up-selling revenue. This Buyers' Guide in to Customer Relationship Management (CRM) solutions provides an overview of the trends, value and evaluation criteria one should consider when making a CRM purchase decision, covering the 10 fundamental functional areas you must consider throughout this critical business decision.

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Global CRM: Managing the Multi-National Sales Force

Businesses and governments worldwide have worked together to lower the barriers to international trade. However, the requisite business software for successfully managing sales in multi-national companies has not kept pace: most CRM systems cannot manage business growth across borders and currencies, resulting in poor visibility across the entire business organization. NetSuite Global CRM combines the local control needed to manage the day-to-day sales in a given country, and provides the roll-up required for global visibility, tying together direct and partner selling globally.

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Sales Benchmarking Primer

Sales benchmarking is a diagnostic discipline that objectively identifies sales-related performance improvement opportunities and enables best practices solutions to close the gap. This Sales Benchmarking Primer includes two important chapters from Making the Number, the definitive book about sales benchmarking and a current best-seller.

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