Treknology Bikes 3

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Treknology 3’s NetSuite Journey Optimizes Inventory, Improves Customer Service

Expanding from a small bicycle store in Singapore to five retail stores and a megashowroom in Singapore and a megashowroom and retail store in Malaysia, Treknology Bikes 3 quickly outgrew its disparate legacy systems. Point of sale (POS) systems weren’t integrated and data wasn’t available in real-time, making it difficult to reliably promise stock to customers. Ensuring optimum inventory among stores was challenging. Treknology Bikes 3 needed a platform that could integrate operations for complete visibility.

Treknology Bikes 3


Treknology Bikes 3




Retail, Wholesale Distribution



Number of Subsidiaries


Number of Countries


System replaced

Legacy systems

NetSuite Products Implemented

NetSuite OneWorld

Implementation Partner

NuVista Technologies Pte. Ltd



“For any company that is growing, NetSuite is a great advantage to your competitiveness. It’s a very powerful ERP system. Everything is on the cloud. When you want that information, it’s just there.” Treknology Bikes 3

Bike Retailer Achieves Inventory, Service Optimization


Integration, real-time data with NetSuite

Robust integration, real-time data availability and multi-currency support led Treknology Bikes 3 to implement NetSuite in 2013. With ambitions to open more stores, the ease with which it could provision the software for new users and locations was also a driver in its choice.


Data-driven decision-making capabilities

Treknology Bikes 3 now has complete visibility across its operations to optimize inventory and customer service. With real-time POS data, reps can reliably promise stock to customers. Cleaner customer data bolsters brand loyalty. Faster reporting helps management make insight-driven decisions.


Demand-driven inventory, ecommerce next

Treknology Bikes 3's reputation for superior customer service will only grow as it now seeks to implement demand-driven inventory and ecommerce with NetSuite. Treknology Bikes 3's investments lend it competitive advantage, and NetSuite will scale with its ambitions to grow across additional countries.


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