Maintaining product availability and a competitive on-time shipping rate is the winning formula for DIY Home Center, a distributor and retailer of decking and deck-related products. But a period of supply chain issues paired with skyrocketing customer demand made keeping pace with product availability a challenge. Using NetSuite, the company altered its inventory approach and automated parts of the order fulfillment process for its various sales channels.
DIY Home Center
Green Bay, Wisc.
Home-grown product information management (PIM) system
Home-grown ecommerce website
“Helping deliver the products that our customers need sounds straightforward. But shifting product availability, price changes and multiple distribution models add complexity. With NetSuite, we can make simple adjustments, saving time and helping customers transact on updated information.” Michael Anderson, President, DIY Home Center