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NetSuite E-Tailers Have a Very Merry Christmas and Happy 2005

58 Million Visitors Spend More Than $140 Million at NetSuite-Powered Sites in 2005

New NetSuite Ecommerce Technologies Enable Mid-Sized E-Tailers to Battle Giants in 2006

SAN MATEO, Calif.—January 5, 2006—NetSuite, Inc., the leader in on-demand business management software for small and mid-sized businesses, kicked off 2006 by bringing small and mid-sized Internet retailers great news: more than 2,000 NetSuite Web Store customers reported record sales growth during the holiday season and for all of 2005 while using NetSuite's ecommerce engine to manage their on-line Websites and Web stores. NetSuite reported that in 2005, its ecommerce customer base experienced significant results: 58,329,083 unique visitors; 301,776,615 page views; and 1,274,445 Web transactions totaling more than $140 million. During the holiday season of December 2005, NetSuite Ecommerce customers experienced: 7,800,000+ unique visitors; 36,500,000+ page views; and 164,000+ transactions with total revenue of more than $18 million. For more information about NetSuite Ecommerce, please visit: www.netsuite.com.sg/05ecommerce

According to a recent research report by comScore, online holiday sales from November 1 through December 21, 2005 increased 24 percent over 2004. NetSuite Ecommerce users blew away this mark, with many reporting between 100 percent and 900 percent growth year over year of 2004 and 2005. NetSuite is the only ecommerce system built to manage multi-channel commerce, tightly integrating the accounting, warehouse, marketing, and support applications within a single Web-based system. New NetSuite features including Google Keyword-to-Purchase Tracking, search engine optimisation tools and multi-channel selling are very important components in NetSuite Ecommerce, and are key to enable small Internet retailers to compete with Internet retailing titans such as Amazon.com and Walmart.com. NetSuite also allows Internet retailers to go beyond traditional multi-channel selling to tap into any online channel and maximise their exposure on the Web with an easy export of their products into comparison shopping engines such as Google's Froogle, eBay's Shopping.com, Shopzilla (BizRate) and NexTag.

Some of the NetSuite ecommerce users who reported rapid ecommerce growth include:

Oriel Wines (www.oriel.net):

  • Web Store sales 2004 to 2005: rose 900 percent

"We increased our holiday Web orders almost ten fold year over year," said John Hunt, Founder of New York City based Oriel Wines. "Thanks to NetSuite, we were able to accurately monitor consumer preferences and distribute precisely targeted email offers that generated strong sales results. Our holiday Web Store sales increased 1,100 percent in 2005 versus 2004."

ProSoap Hand Cleaner (www.prosoap.com):

  • Web Store sales 2004 to 2005: rose 622 percent

"Our NetSuite Web Store has improved the efficiency of serving our customers, and the compliments continue to come in with regard to the ease of re-ordering our product," said Scott Self, President of ProSoap, a manufacturer of hand cleaners based in Rockwall, Texas.

Miglia Technology:

  • Web Store sales 2004 to 2005: rose 150 percent

"Our sales doubled over the last year, our Website hits increased by over 150 percent, and our cart abandonment rate dropped from 39 percent to 24 percent on average," said Simon Ellson, Managing Director of Miglia Technology, a European manufacturer of video and storage products for PCs and Apple computers, selling them worldwide from its head office in Tring, Herts (UK).

Country Pet Foods (www.countrypet.com):

  • Web Store sales 2004 to 2005: rose 125 percent

"With our NetSuite Web Store, we have instigated a totally remote company — no office, no warehouse to speak of, just a bunch of people scattered around the planet working together through NetSuite," said Richard Osborne, Owner of Country Pet Foods, based in New Zealand and Santa Monica, Calif. "Our sales grew 125 percent in 2005, and we are expecting similar growth in 2006."

Saffron Rouge:

  • Web Store sales 2004 to 2005: rose 150 percent

"In 2002 we started our business on NetSuite. Since that time Saffron Rouge has grown to become the No. 1 online destination for organic beauty in North America," said Saffron Rouge CEO Jeff Binder, headquartered in Guelph, Ontario, Canada. "I think that speaks for itself."

John & Kira's Chocolates (www.johnandkiras.com):

  • Web Store sales year 2004 to 2005: rose 84.5 percent

"Over the past two years, NetSuite Ecommerce usability has significantly improved to where it is now very intuitive and easy to use," said John Doyle, CEO of John & Kira's, based in Philadelphia. "With all the new Customisation capabilities, our NetSuite Web Store has moved to the level of a Godiva, but we spend phenomenally less money."

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