Danielle Tarp

Oracle NetSuite Corporate Communications

OpenAir wins best of SaaS showplace award

Leader in Software as a Service Professional Services Automation Recognised for Enabling Services Firms to Improve Project and Resource Management and Realize Higher Revenue and Increased Margins

BOSTON, Mass.—May 27, 2009—OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation (PSA) software, today announced that is has been named the latest winner of the Best of SaaS Showplace (BoSS) Awards program. OpenAir was recognised by THINKstrategies, Inc. as a Best of SaaS ShowplaceAward winner for producing tangible and measurable business benefits, such as increased sales and lower costs, for its client organisations. The BoSS Awards program, which promotes and recognises Software as a Service (SaaS) solutions that deliver measurable business benefits to users, was announced in January 2009 as an initiative by THINKstrategies, a leading strategic consulting company, to promote the business value of on-demand services.

OpenAir helps companies around the world automate project-centric business processes. It integrates with other on-demand products like to bring together the capabilities of customer relationship management (CRM) with PSA to realize significant cost savings and productivity gains. And as a part of the NetSuite Services Resource Planning (SRP) suite, which is specifically designed for the most demanding and global needs of enterprise-class services organisations, OpenAir PSA creates the first on-demand solution to address end-to-end business process needs – from marketing to project management, to service delivery, to billing, revenue management and driving repeat business from existing clients.

OpenAir has been named the latest BoSS Award winner for the significant benefits and results Bluewolf Group and Metricstream have gained by using OpenAir to run their services organisations:

  • Bluewolf Group (, a software reseller and systems integration firm, was able to perform the same management tasks of two full-time employees, saving approximately $150,000 annually in additional salaries and overhead costs. Bluewolf also experienced a 5 to 10% boost in utilization, resulting in a significant increase in revenue.
  • Metricstream (, a Palo Alto, CA-based provider of solutions for Governance, Risk, Compliance (GRC), and Quality Management, estimates that its net gains in the first 18 months after deploying OpenAir generated a return on investment (ROI) of 3 times the original subscription fee. These gains were derived from a combination of improved time-and-expense capture, plus accurate more financial reporting. Metricstream also benefited from a tight coupling of its professional services operations with its finance operations using OpenAir's financial tools. Finally, it achieved improved communication and coordination among its geographically dispersed staff by using OpenAir's workgroup collaboration tool.

"We are proud to be recognised by the SaaS Showplace for the measurable business benefits we are delivering to our customers," said OpenAir CEO Morris Panner.

"Managing the costs while maximizing the effectiveness of a geographically dispersed professional services or project team is a growing challenge for organisations in today's difficult business environment," stated Jeffrey M. Kaplan, the founder of the SaaS Showplace and Managing Director of THINKstrategies, the strategic consulting firm which conceived and administers the Showplace. "OpenAir's SaaS-based services automation software is helping a growing number of organisations meet this challenge and achieve their business objectives."

About OpenAir
OpenAir, Inc., a NetSuite Inc. company, is a leading provider of Software as a Service (SaaS) services automation software. Offering both professional services automation (PSA) and project portfolio management (PPM) solutions, OpenAir provides project-based organisations and firms the tools they need to grow their businesses quickly and profitably. Providing enterprise-level functionality for businesses of all sizes, OpenAir has more than 50,000 active users at over 350 world-class firms using the software to better capture billable time, manage projects and resources and bill customers. Coupled with a team of highly experienced consultants from some of the world's leading services firms, OpenAir's services automation solutions drive higher profits through improved utilization, visibility and data collection. To learn more, please visit