Danielle Tarp

Oracle NetSuite Corporate Communications

NetSuite Receives Customer Inter@ction Solutions Magazine's "CRM Excellence" Award for 2005

NetSuite Singled Out For Helping Clients Improve CRM

San Mateo, Calif.,—June 21, 2005—NetSuite, Inc., announced today that Technology Marketing Corporation (TMC®)'s Customer Interaction Solutions® magazine ( has named NetSuite as a recipient of a CRM Excellence Award for 2005. Customer Interaction Solutions® has been the premier publication in the CRM, call centre and teleservices industries since 1982. This award is yet another industry accolade among many others that NetSuite has won this year including PC Magazine's Technical Excellence Award, ISM Top 15 Award and the Codie Award for "Best Software Service." For more information, please visit

NetSuite enables companies to manage all key business operations in a single, integrated system, which includes customer relationship management; order management and fulfilment; inventory management; finance; ecommerce and Web site management; and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date.

"We're honored to receive an award that places such emphasis on the successes our customers have achieved by implementing our on-demand CRM solutions," said Zach Nelson, CEO of NetSuite. "NetSuite is dedicated to providing it's customers with the industry's most advanced on-demand CRM solution available, and we are pleased to be continually recognised as an industry leader."

"Customer Interaction Solutions magazine implemented the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. NetSuite has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.

The CRM Excellence Award winners for 2005 will be published in the June and July issues of Customer Interaction Solutions magazine.