B2C Ecommerce

The explosion of Internet-enabled devices means your products are never more than a click away from shoppers, wherever they are. Consumers expect an optimised experience from any digital touchpoint at any time. SuiteCommerce enables you to create a great online shopping experience and deliver it across any site, any device and any geographic location without any limitations.

Engaging Shopping Experiences

Provide uniquely branded, highly personalised and engaging shopping experiences that will improve conversion and grow your organisation with capabilities such as dynamic product imaging, zooms, alternate images, quick views, product comparisons and more.

  • Grow your online community, cultivate brand evangelists and improve SEO with ratings and reviews.
  • Increase user engagement by enabling shoppers to share on popular social networks.
  • Display real-time inventory data on your site, including how many products are available online or in a particular store.

Make Products Easier to Find

The first step in creating an effective search merchandising strategy is connecting shoppers to products. Powerful Solar site-search, combined with robust, guided navigation capabilities, ensures customers find the products that they are looking for quickly and easily.

  • Guide shoppers to the products they want with multi-faceted navigation with selection check boxes, price sliders, colour swatches and more.
  • Customise search criteria settings using exact, starts with, partial or fuzzy matches to optimise results.
  • Promote products in search results based on search keywords and phrases, or leverage product attributes such as top sellers, top rated and new arrivals.

Personalised Marketing and Promotions

Efficiently manage promotions across multiple channels. Promotional URLs, coupons and cross-selling are just a few of the tools you can leverage to maximise the effectiveness of your online marketing programs.

  • Run multiple types of marketing campaigns—email, paid search, affiliate or direct mail—and automatically track their lifetime revenue and profitability.
  • Dynamically segment customers to provide personalised merchandising and promotions based on unique behaviour, demographics, purchases and more.
  • Know who abandoned a shopping cart and its contents, then follow up with a personalised email, perhaps with a coupon for the items previously abandoned.

Mobile

Using responsive design principles, your site automatically adjusts screen sizes and capabilities to different devices—computers, mobile phones and tablets.

  • Ensure your brand experience is consistent across every consumer interaction.
  • Create content once and have it automatically adapt to the format of any device.

Real-Time Customer Service

Offer shoppers a password-protected, self-service customer centre to manage all aspects of their shopping experience. Easily manage multiple addresses, including user-defined default shipping and billing addresses for faster checkout.

  • Get complete access to the order history and details of every order.
  • View order status and track packages.
  • Manage and securely store multiple credit cards.

Read about SuiteCommerce solutions for:

Retailers Non-Profits