Company
Kane County Cougars
Location
Geneva, Ill.
Industry
Sports
EMPLOYEES
under 25 (500 in season)
REVENUE
$8 million
NUMBER OF SUBSIDIARIES
6
SYSTEM REPLACED
Microsoft Navision
NETSUITE PRODUCTS IMPLEMENTED
NetSuite OneWorld
Learning Cloud Support
IMPLEMENTATION PARTNER
NetSuite Professional Services
LEARN HOW CLOUD ERP CAN STREAMLINE YOUR BUSINESS.
“I feel very confident this will be the solution we will use for a long time based on the product, how well it fits and the service we get from everyone we deal with at NetSuite.” Doug Czurylo, Senior Finance Director, Kane County Cougars
America’s Pastime, Modern Systems
- Delivering every part of the fan experience
- While Major League Baseball handles player movement and salaries, the minor league club is responsible for all other business operations. For the Cougars, that includes ticketing, parking, concessions, partnerships and advertising with a full-time staff of 20 and about 600 in-season staff. The business brings in $8 million in revenue per year.
- Held up by Navision
- Yet budgets are still tight in minor league baseball, and the club often neglected to update the Microsoft Navision (Dynamics NAV) system it used for financials due to costs and business upheaval. That forced staff into cumbersome manual processes. Just emailing a sales order to a customer could be a five-step process.
- A home run with NetSuite
- Inspired by other sports teams running the system, including the nearby Chicago Fire, and the automatic upgrades twice a year, the Cougars implemented NetSuite OneWorld in just 100 days with NetSuite Professional Services to manage customer and financial data. It has transformed reporting, email marketing and simplified processes across six subsidiaries.
- Leveraging Learning Cloud Support
- As it moved from a Navision instance multiple upgrades behind to NetSuite’s modern, cloud-based ERP, the team’s staff used Learning Cloud Support to get up to speed on the new system and will continue to use it as the organisation grows and adapts.
