1. Customer Testimonials
  2. Floship

In Hong Kong, Floship Launches Its Global Ecommerce Logistics Business with NetSuite

Floship

Company

Floship

Location

Hong Kong

Industry

Logistics, Distribution, Services

Applications Replaced

None, company launched on NetSuite

Solutions

NetSuite International Edition
Inventory Management

“In the Hong Kong market, NetSuite is the only true cloud ERP solution with local language support, a local support team and customizability to local needs. Even the closest competitor doesn’t measure up to NetSuite.” Floship

Customer Success

  • Fast-growing global ecommerce logistics fulfillment provider based in Hong Kong has realized rapid time to value since launching its business on NetSuite in 2015.
  • Floship leverages NetSuite integrated with their proprietary software to cost-efficiently automate warehousing, logistics, order management and fulfillment processes on behalf of clients.
  • NetSuite scalability accommodates rapid growth targeted at 200% year-over-year and a client base at more than 50 companies and beyond within its first year.
  • NetSuite agility helps Floship capitalize on booming opportunities for outsourced logistics services among ecommerce companies seeking a centralized distribution hub for global fulfillment including shipping into China and India for ecommerce sales.
  • Floship efficiently processes high order volumes from its warehouses, with fulfillment to virtually every country in the world.
  • Floship utilizes the SuiteCloud Development Platform to build connectors that integrate NetSuite with client systems for order management, ecommerce, supply chain and other processes.
  • NetSuite customization capabilities enable Floship to streamline processes with workflow-driven automation, generating substantial time and cost savings.
  • NetSuite inventory management gives Floship real-time visibility into stock across multiple locations and helps drive automated replenishment.
  • NetSuite’s powerful reporting enables both Floship and ultimately its clients to track and manage order volumes on demand for continuous optimization.
  • Customizations for shipping optimization enable Floship to route orders according to the least expensive, fastest carriers on a per-order basis.
  • Multi-currency capabilities in NetSuite International Edition enable Floship to transact in Hong Kong and U.S. dollars, or other currencies as needed, which is especially important as it deals with logistics vendors and ecommerce customers worldwide.

Challenges

  • 2014 startup logistics company needed an agile, scalable solution with minimal up-front capital investment.
  • Floship wanted to invest its resources in building its own cloud technology-based offering for customers, not in building and managing on-premise software and servers for backend and internal processes.

Solution

  • Selected over OpenERP, NetSuite was an ideal fit to Floship’s requirements for a flexible cloud platform that could scale with growth.
  • Floship brought NetSuite live in just one month with self-implementation, compared to the six months that would have been required with another solution.
  • NetSuite’s local office in Hong Kong, strong user community and large base of solutions providers worldwide added to the value proposition.

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