South Africa’s Leading Travel Firm Boosts Booking Services Online

Tourvest is Southern Africa’s largest tourism group, operating businesses that range from travel management companies, hotels, lodges and restaurants to shops and foreign exchange bureaux . The group was created in 1997 through the incorporation of a number of long-established tourism companies. Tourvest Travel Services provides thousands of businesses with online booking technology to help manage corporate travel.


Tourvest Travel Services

Company

Tourvest Travel Services

Location

Johannesburg, South Africa

Industry

Tourism

EMPLOYEES

750

OTHER SOLUTIONS CONSIDERED

SAP, Microsoft, Sage

SYSTEM REPLACED

AGM (travel industry software)

NUMBER OF COUNTRIES

4

NETSUITE PRODUCT IMPLEMENTED

NetSuite OneWorld

IMPLEMENTATION PARTNER

Bluebridge One

Location

Surrey, United Kingdom

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“With our previous system, making modifications and customising the software was a very lengthy and complicated process. Now, we can do everything ourselves in just a few minutes.” Asif Sultan, Manager, Tourvest Travel Services


Travel Tech Heads for the Clouds

Boom in online travel
Tourvest has doubled in size during the past four years, at a time when more people are booking travel online. It now has operations in Africa, India, the United Kingdom, Spain and the Caribbean, with 5,000 associates and clients throughout the world.
Flexibility for the future
The company was concerned about being held back by its previous financial software and wanted a wider-ranging, more flexible ERP system to accommodate its rapid growth and numerous operations in different countries.
Best-fit customisation
Tourvest found making modifications to connect NetSuite’s cloud-based software to its homegrown online booking system a breeze. It used a local implementation partner, BlueBridge One, to make a few enhancements for a closer fit to the travel industry.
Overseas rollout
Following its first year of using NetSuite for financial accounting and automated invoicing, Tourvest will next roll out the software to other overseas territories in the UK, Nigeria and Mauritius. The company is also considering wider uptake across the group and adding more CRM capabilities.

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